Scheduling Representative (PRN) at Grady

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Administrative Support

SUMMARY 

Responsible for scheduling all outpatient visits within Grady Health System.  Process incoming calls, faxes and computer orders ensuring that all appointments are accurately scheduled in an efficient, customer-oriented manner.  Provide excellent customer service to internal and external customers.


QUALIFICATIONS 

• High School diploma or GED required
• Prior experience in appointment scheduling, patient access, billing, customer service or health care required
• Typing minimum 30 wpm, data entry, and customer service skills required
• Clear and pleasant speaking voice required
• Knowledge of medical terminology highly preferred
• Bilingual preferred
• Inbound high volume call center experience preferred
• Knowledge of Siemens OAS Gold/Siemens Invision health information system, word processing and spreadsheet programs preferred

Updated: July 12, 2014
 
GRADY EMPLOYEES - click HERE to apply.
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